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How to sign up?
If you're signing up on a mobile device, we recommend installing our mobile app first (to download please follow the link). Next, depending on the type of device chosen:
Web-ve...
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What documents are necessary for verification?
Apart from the information that you entered when signing up, you should also provide a document that confirms your identity. It should contain:
your full name (including the mi...
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What deposit options do you have?
You can fund your account with a:
bank card
bank wire transfer
personal cryptowallet
Important: Use only your own bank cards, bank accounts, and cryptowallets, which belong t...
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How to deposit funds?
Web-version Mobile app
click "Deposit" on the left side of the cryptopaltform's interface
choose the desired deposit method
if necessary — choose currency/bank
follow the fur...
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Which cryptocurrencies can I deposit?
Cryptocurrencies
Name
Protocol/Standard/Network*
BTC (Bitcoin)
Bitcoin
ETH (Ethereum)
Ethereum (ERC-20)
LTC (Litecoin)
Litecoin
BCH (Bitcoin Cash)
Bitcoin Cash
...
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How to find my order/trade ID?
Web-version Mobile app
open the "Reports" section on the left side of the screen
choose "Activity"
choose the needed orders/trades type, status, and timestamp
click on the "I...
