How do I change my password?

You can change the password of your account by yourself:

  • press the "Login" button on the top right side of the main cryptoplatform page ( or "Authorization" in the bottom part of the mobile app;
  • press "Forgot password?";
  • input the email that you used to create your account;
  • open the letter in your email with the subject "Change password to your account";
  • press the red "Reset password" button.

If you can find this letter - check the "Spam" folder and try to find it by searching for the letter's subject ("Change password to your account").

We can also email you a link to change your password. To do this, you will need to contact Customer Support at and instructions will be sent to you.

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