Depending on the type of wallet, there are several options for confirming that it belongs directly to you.
- You can sign the message with a private key.
- If you use your personal cryptowallet for withdrawal and don't have a private key (for example, you withdraw funds to a wallet on another exchange), you can send a screenshot with your wallet address and account information reflecting your name/email/phone number. Please note that we never ask for private wallet keys, passphrases or account passwords.
- If the required data is not shown in one screenshot, you can send a MOV/MP4 video (25MB max) showing your full name/email/and/or phone number and requested cryptowallet address all in the platform interface.
The information on the request is to be sent to email@example.com.