You can change your password by yourself:
- press the "Login" button on the top right side of the main cryptoplatform page (Currency.com) or "Authorization" in the bottom part of the mobile app;
- press "Forgot password?";
- enter the email that you use for your account;
- open the letter in your email with the subject "Change password to your Currency.com account";
- press the red "Reset password" button.
If you can not find this letter - check the "Spam" folder and try to find it by the subject: "Change password to your Currency.com account".